RETURN & REFUND POLICY

Last Updated: June 2026

At ReflectionDecor, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to help.

30-Day Return Policy

We offer a 30-day return period from the date your order is delivered.

To be eligible for a return:

• The item must be unused and in its original condition.
• The item must be returned in its original packaging whenever possible.
• Proof of purchase is required.

Free Returns

ReflectionDecor proudly offers free returns on eligible products within the 30-day return period.

Damaged or Defective Products

If your mirror arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.

Please provide:

• Order number
• Description of the issue
• Photos showing the damage or defect

We will review your request and provide a replacement or full refund when appropriate.

Non-Returnable Items

The following items are not eligible for return:

• Customized or personalized products
• Final sale items
• Products damaged due to misuse or improper handling

Refund Process

After receiving and inspecting the returned item, we will notify you regarding approval of your refund.

Approved refunds will be issued to the original payment method. Processing times may vary depending on your financial institution.

Contact Information

ReflectionDecor
Website: reflectiondecor.site
Email: support@reflectiondecor.site
Phone: (604) 461-9963
Address: 3313 Henry St, Port Moody, BC V3H 2K4, Canada